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These exceptions may include:Related: 5 things to do if you're worried about the Equifax hack Freezing or locking your Equifax credit report prevents access by potential creditors and lenders, but there are exceptions. Q: If my Equifax credit report is locked or frozen, who can access it?įreezing or locking your Equifax credit report will not prevent access to your credit file at any other credit reporting agency.

Equifax will remove the consumer's name from its pre-approved offer database and share the request with the other two nationwide consumer reporting agencies.

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Consumers should include their complete name, full address, Social Security number, and signature. Consumers may also send an opt-out request in writing to Equifax Information Services LLC, P.O.

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Consumers that prefer not to receive such offers should visit or call toll free at 1-888-5-OPT OUT (or 1-88). To opt out of such pre-approved offers, visit Equifax maintains consumers' credit reports and provides information to certain customers, including credit card companies and lenders, so that they may offer pre-approved offers to consumers as permitted by law. Entities that may still have access to your Equifax credit report include:Ĭompanies like Equifax Global Consumer Solutions, which provide you with access to your credit report or credit score, or monitor your credit report as part of a subscription or similar service Ĭompanies that provide you with a copy of your credit report or credit score, upon your request įederal, state, and local government agencies and courts in certain circumstances Ĭompanies using the information in connection with the underwriting of insurance, or for employment, tenant or background screening purposes Ĭompanies that have a current account or relationship with you, and collection agencies acting on behalf of those whom you owe Ĭompanies that authenticate a consumer's identity for purposes other than granting credit, or for investigating or preventing actual or potential fraud andĬompanies that wish to make pre-approved offers of credit or insurance to you. Freezing or locking your Equifax credit report will not prevent access to your credit report at any other credit bureau. If you prefer to switch from one service to the other, you will first need to remove your current service and then replace it with the other.Įxceptions: Freezing or locking your Equifax credit report will prevent access to it by certain third parties. Please note: You cannot have both a freeze and lock on your Equifax credit report at the same time. There are no fees to lock or unlock your Equifax credit report if you are enrolled in Lock & Alert. With Lock & Alert, you can quickly lock or unlock your Equifax credit report online or via the mobile app. The mobile app also can utilize thumbprint and facial recognition verification.

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Credit report locks allow you to lock and unlock your Equifax credit report using identity verification techniques such as username and passwords, Touch ID or FaceID technology.

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At Equifax, you can manage your freeze online with your username and password after creating a myEquifax account.

Security freezes (also known as credit freezes) are federally regulated and allow you to place, temporarily lift or permanently remove a freeze with a usernameĪnd password.

Unless you temporarily lift or permanently remove a freeze, or unlock your Equifax credit report, it can't be accessed to open new accounts (subject to certain exceptions). Both generally prevent access to your Equifax credit report to open new credit accounts. A lock and a freeze have the same impact on your Equifax credit report, but they aren't the same thing.